Despite being initially please with Acer’s turnround on the repair of my Chromebook, it appears I spoke too soon.
Last Thursday it started crashing again - this time getting itself into a state where it would niether boot or shutdown after a crash.
Of course, I couldn’t get through on the hepline, so I ended up logging a call via the web which is still sitting in the unresolved queue.
However, on the plus side I’m not dependent on the Chromebook, and I like the machine and the Chromebook concept - I’ve just ended up with a bad one, and I’ve every confidence I’ll get it repaired or replaced under warranty …
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