Thursday 10 August 2023

Well we've finally got an FTTP connection ...

 


Well, we've finally got a working FTTP connection.

The NBN technicians came and installed our FTTP box yesterday - unfortunately they couldn't put it where we wanted it so it ended up under one of the study windows on the wall without power sockets and is currently connected to power via an extension lead and to the modem via a 10m cat5e cable I just happened to have.

Ideally this should probably be a cat6 cable, but being country, you can't just nip out and buy a 10m network cable, you need to order one and wait for it to come in the mail. However swapping the cable is incredibly straight forward and the NBN people even give you a little guide as to how to pop the top of the FTTP box to swap the cable, so I don't think it's going to be a drama.

Apart from having to end up on the 'wrong' wall the physical installation was fine. Any confusion in the process came from the NBN and Telstra people using different scripts.

For example, Telstra called me the day before and checked if we were ready to go ahead (we were), and explicitly said that after the physical installation, I should keep everything connected to the (old) FTTC connection.

The NBN people of course swapped everything to the new FTTP connection, which even though physically connected didn't work as there has to be a migration process by Telstra.

Our modem, which has automatic failover to 5G, did exactly that, much to my surprise.

Normally it just complains about a poor signal - I'm guessing we must have finally have got coverage, even if it's not officially in production yet.

Anyway, I swapped it back to the old FTTC wiring for the afternoon and was duly rewarded with a working connection.

In their usual helpful way, Telstra then sent me an email to say that they were going to transfer the service from FTTC to FTTP, but to stay connected to FTTC, closely followed by one say they couldn't see the modem on the FTTP service.

I'd already got the cables in place to swap over between the connections and plugged in the FTTP connection, and hey presto!, it worked.

There's still a few minor details to be sorted out, including what to do with the old NBN FTTC box that has a sticker on it saying it belongs to NBNco and should not be removed from the premises, but we'll get there ...



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